Pierson Automotive Inc

I was very well taken care of here. They did a great job fixing my Honda Odyssey. I even got a phone call while they were fixing it giving me an update. Chad was honest and easy to communicate with. I don’t know very much about cars, but Chad was patient with me and answered all my questions. Don’t hesitate to take your car here. You will be happy!

I had to get an alignment done and was referred to Pierson and am so grateful I was. I could go on for way too long about how awesome Chad is but long story short: Honest, reliable, best pricing and above and beyond with customer service. I am still a novice in the auto world and to have someone not only take care of my car as though it were his own, but answer all my questions - and with patience, knowledge and kindness explain what everything meant (I am lucky I know what a brake pad is lol) - means the world to me. I found a place I can trust and know where I can confidently and comfortably take all my vehicles!

I know why this business has five stars. I worked with Chad directly. He confirmed a blown transmission in my Mom’s older model Subaru. He was professional, understanding, flexible, and really went above and beyond for our family. He has been my mom’s mechanic for some time and she has always raved about him being helpful, kind, and fair. My own interaction with him has been that and so much more. Many thanks to you Chad and Pierson Automotive!!

We are three generations of women who trust Chad with our cars. He is true to his word and has the repairs done in a timely manner. I would recommend him to anyone, especially if you don't know anything about car repairs!

Chad at Pierson Automotive is such an honest, reasonable guy. Highly recommend this business. I was referred by a friend who's taken her cars to him for years. Now me and my best friend are loyal customers!!

I'm glad I went here to service my car. I've taken it in for a few things over the years, but just recently I took it in for a transmission issue that seemed straightforward initially but slowly became complex. Brandon and Chad were both really helpful and had a great attitude, and despite the problem being really challenging to diagnose, I felt like they were on my side. My car must have been in their shop over 5 weeks between two rounds of service (the time between visits my car was in another shop, whole ordeal lasted about 2 months) and not only were they willing to explain everything they were doing in great detail, they also took the time to explain the steps that the service manual highlighted and kept an open mind when I made suggestions. Not only that, but they really empathized with me that the car was giving me trouble, and because of that they held back on a lot of labor hours they could have charged me for. Really, if I could add on another star I would.